Experience

Amazon

Senior User Experience Designer,  
2022 - Current

Part of the Core Selling Partner Experiences team. Defining, Implementing and Enforcing UX Quality for all Sellers Worldwide.

Experience owner of the global homepage for sellers, vendors and how we partner with 60+ business owners to personalize and simplify the SP experiences.

Ford Motor Company

Senior Product Designer,  
2018 - 2022

Part of the D.Ford organization pushing mobility with Autonomous Vehicles, Luxury Customers, and Commercial Vocations.

__________

Part of D-Ford, an in-house design consultancy to help Ford drive human progress through empathy, creativity, and design.

-   Translate deep customer insights to strategic opportunities through digital, physical, and service experiences.

-   Involved in multiple design sprints and workshops to bring translate insights into opportunities

-   Executed and synthesized concept testing phases with customers to inform design and engineering development teams

-   Defined key product, service and digital experiences for future luxury vehicle line

-   Informed and led to the creation of new long-term product road maps

-   Find and translate key research insights into future design opportunities for halo vehicle line and the brand

-   Develop and test experience requirements for near term driver assistance technology choices

-   Co-developed and executed upfront product development processes for future vehicle projects

-   Led conversations with various levels of stakeholders through design process, workshops and milestone decisions.

-   Inform the creation of new a client-facing organization, and led cross-functional team with an engagement with a customer

Hill-Rom

Industrial Designer and Usability Researcher,  
2016 - 2018 

- Actively worked with marketing, clinicians, and engineers globally to develop and design multiple vitals collection devices

- Design of projects in various phases, ranging from ideation to the manufacturing stage

- Planned, wrote, and conducted ergonomic and usability studies in simulated environments while synthesizing and incorporating the data to further develop designs

- Worked with the advanced technology team to push new concepts and clinical work-flows

- Developed UI and Work-Flows for concept application, along with in-use videos

- Redeveloped the UX team’s persona deck to fit today’s clinical viewpoints

Landmark Theatre

Consultant,  2016 - 2017

- Collaborated with two designers to identify opportunity areas for better customer experiences, and reduction of bottlenecks in their way-finding systems

- Developed and conducted group user-testing, customer and business interviews, concept development, and execution

- Manufactured wayfinding tools that fit their processes and architectural standards of their environment

Education

Syracuse University, 2017

Bachelors of Industrial & Interaction Design 
Minor: Physical Computing
Magna Cum Laude

Skills

Technical

• Prototyping (Paper, Glue gun, Wood, Plastics)

• Fusion 360

• Keyshot

• Photoshop

• Illustrator

• InDesign

• Premeire

• XD

• Principle

• Axure RP

• Invision

• Storytelling

Methods

• Workshops

• Stakeholder Engagement

• Rapid Prototyping

• Usability Testing

• Contextual Inquiry

• Visualization of data

• Interviews

• Behavioral Maps

• Miro
  
  

Awards

Customer Obsession Award, 2023
Amazon

Bill Ford's Innovation Round Table, 2021
Ford Motor Company

Ford Design EGOT Award, 2021
Ford Motor Compay, D-Ford

Top Achiever Award, 2020
Ford Motor Company

IDSA Silver Award & People Choice Award, 2020
For Welch Allyn Team for RetinaVue 700

Arthur Pulos Award, 2017
Design Thesis on Natural Interactions with Digital Assistants

University Scholar, 2017
College of Visual and Performing School